Shipping & Packing

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Processing Time

We will pack and send your package within 24 hours of receiving your payment.

Shipping Options

1. Shipping from our China factory, usually using the following shipping methods:
Express: EMS, Fedex, UPS, DHL, Purolator, Hermes, Estafeta, J&T Express(MX), etc.
Special line: DPD, GLS, CANADA POST, HK POST, Royal Mail, etc.
We will choose the most suitable shipping method according to different destination countries or your requirements.

2. Also, we currently have overseas warehouses in 8 cities which support pick-up or use domestic delivery.

CountryCityWarehouse
GermanyLangen1
RussiaMoscow1
USANew York0
Washington0
CanadaToronto0
Vancouver0
AustraliaSydney1
Melbourne1

*Warehouse and products are updated at any time, please pay attention to the website or consult customer service for the latest updates.

Overseas warehouses can provide some best-selling products. Self-pickup or domestic express delivery is supported. We look forward to the cooperation of powerful local distributors and factories.

We have strong customs clearance agencies worldwide, our customs clearance company will clear your parcels without any customs problems, sometimes even over 1000 kg. On-site service DDP service. In order to ensure 100% receipt of your package and maintain a long-term cooperative relationship with you, if there is any customs problem, we promise to resend it for free.

Delivery Time

1. Ordinary express: about 3-5 working days after receiving the payment, send by express, such as FedEx, DHL, TNT, UPS, etc.
2. Special line: about 7-15 work days after receiving the payment.
(Public holidays not included)

Order Tracking

The tracking number and the picture of the parcel will be sent to you after delivery. You can trace the tracking number on the website until you receive the goods.

Packing

In Whrchem, we have standard packaging, and can also be customized according to your requirements. 
Powder and solid: Bulk powder is packaged in double-layer aluminum thin bag deodorant packaging, and small goods are packaged in plant extract animal food packaging bags.
Liquids and oils: Liquids are changed to general product names, sealed packaging, with blisters to prevent leakage.

Find more services in OUR SERVICE page.